Refund Policy
Last updated: October 20, 2026
Your Right to Withdraw (청약철회)
You can withdraw from your purchase and receive a full refund within 7 days of payment, for any reason, even if you have already started using the Service (for example, submitted writing or speaking or received mentor feedback). This includes your right of withdrawal under Korean e-commerce consumer protection law. If we fail to properly disclose this right before you pay, that window extends to up to 3 months from payment (or 30 days from when you become aware of the issue, if later).
Ending Your Enrollment
The 30-Day Challenge is not a subscription, so there is nothing to "cancel." Each 30-day pass is a separate payment; if you don't extend, your access simply ends when your 30 days are over. Paying gives you access for 30 days, starting on the day you pay (or the day after your current pass ends, if you extend).
Refunds
- Within 7 days of your payment: contact us at engkorproject@gmail.com and we'll issue a full refund, for any reason and no matter how much you've used the Service.
- After 7 days, if during that 30-day pass you haven't submitted any writing/speaking, or you submitted but haven't received any feedback yet: we'll still issue a full refund as a courtesy. This covers cases where you signed up but genuinely never got to try the Service, or where you submitted but haven't received feedback from us.
- Otherwise: refunds are considered case by case, for example if there was a billing error or a technical issue on our side.
Outside of the cases above, we don't offer partial refunds for unused days within a 30-day pass you've already started.
How Refunds Are Processed
All payments are processed by PayPal, which is a payment service provider, not our merchant of record. EngKor is responsible for approving and issuing refunds. Approved refunds are issued back to your original PayPal payment method and can take several business days to appear, depending on your bank or card provider.
Contact
To request a refund or ask about this policy: engkorproject@gmail.com